Denials

Workers' Comp Claim Denied? Here's What to Do

A denial letter feels final. It isn’t. Most workers’ comp denials are reversed on appeal — sometimes by the same adjuster who issued them — once new evidence is presented or the denial reason is rebutted. Here’s how to read your denial letter, decide whether to appeal, and the deadlines you cannot miss.

Read the letter for the exact denial reason

Every denial letter cites a specific reason, usually one or more of these:

The denial reason determines the appeal strategy. A pre-existing condition denial gets fought with a specialist’s opinion distinguishing old from new findings. A late-reporting denial gets fought by proving you reported on time. Different reasons, different evidence.

Note the appeal deadline — and write it on the wall

Every state imposes a hard deadline for appealing a WC denial. Examples:

Confirm your specific state’s deadline from the denial letter itself or the state WC board’s website. Treat the deadline like a flight time — give yourself a multi-week buffer.

Gather the rebuttal evidence

Now build the case that disproves the denial reason. Depending on what the carrier said:

To rebut “not work-related”

To rebut “late reporting”

To rebut “pre-existing condition”

To rebut “no medical evidence”

Request the carrier’s file

In most states you have a right to copies of everything the carrier has on your claim: the adjuster’s notes, every medical report they obtained, expert opinions they relied on, photos, surveillance. Ask in writing. The denial often relies on a single expert opinion you can rebut — but only if you know it exists.

If the carrier hired a defense medical examiner whose opinion underlies the denial, your own treating physician’s opinion to the contrary becomes the key piece of evidence.

File the appeal

The formal mechanism varies by state. Common forms:

Include the rebuttal evidence with the petition. The accepted-or-denied determination doesn’t require new evidence to file, but it does require new evidence to win.

Decide if you need a lawyer

After a denial, the odds shift heavily toward needing representation. Statistics from multiple state boards consistently show that represented claimants recover substantially more in contested cases than unrepresented ones. Workers’ comp attorneys work on contingency — they collect a percentage of the recovery only if they win, capped by state statute (typically 10–15% of the award).

Find a workers’ comp attorney in your state and schedule a free consultation. Bring the denial letter, the rebuttal evidence you’ve gathered, and a list of dates: when you were injured, when you reported, when you saw which doctor, when the denial arrived.

What happens at the hearing

If informal resolution fails, you’ll get a hearing in front of a workers’ comp judge. Each side presents medical evidence, witnesses, and arguments. The judge issues a written decision, usually within a few weeks.

Hearings are not jury trials. The rules of evidence are relaxed. Medical records and physician depositions usually carry more weight than oral testimony. Most contested WC cases settle before the hearing once each side sees the other’s evidence — but that settlement number depends on whether you could plausibly win at the hearing.

Common mistakes during the appeal window

Bottom line

A denial is the start of the contested phase, not the end of your claim. You have a defined window to appeal, a defined process for presenting evidence, and (in most states) a strong statutory pressure on the carrier to settle before hearing. Read the denial letter carefully, mark the deadline, gather rebuttal evidence, and decide if you need representation. Most denials get overturned — if you treat the denial as a starting point and not a conclusion.

For step-by-step on what to do before a denial happens, see What to Do After a Work Injury: The First 72 Hours — many denials are caused or prevented by what happens in week one.